Frameworks & Strategy
Framework · 2026
Prospecting & ABM Stack — Signal-to-Outreach Framework
How the moving parts (HubSpot Prospecting Agent, Apollo, Buyer's Intent, Target Accounts, scoring) fit together as one signal-driven outreach motion. The visual we walk through on calls.
Open frameworkModel · March 2026
Lead Scoring Model
The custom lead scoring model built for Converge — scoring rules, weighting, decay logic, threshold tuning approach, and how it ties into sales prioritisation.
Open modelProcess map · May 2026
Support Ticketing Flow
High-level map of the HubSpot support ticketing process — intake, stages, the live workflows, and where the gaps are. The visual we walk through as we shape the restart.
Open flowLive Project Workspace